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Listen "S4/Ep 124 - Felicia White | At the End of the Day, People Don't Care; Be Authentic"
Episode Synopsis
In this episode, we talk with Felicia White, who was recently the Vice President of Global Operations Training & Development for Church’s Chicken and is now contributing her passionate approach to service and customer experience by providing tools and resources as a restaurant- industry consultant.
THOUGHT #1 - At the End of the Day, People Don't Care; Be Authentic - Dr. Kym Harris-Lee
THOUGHT #2 - Don’t Be Confused Between What People Say You Are and Who You Know You Are - Oprah Winfrey
CONNECT:
Blog: Felicia White, CHT,MBA
Email: [email protected]
Facebook: Felicia White
Instagram: Felicia White
Linkedin: Felicia White
Twitter: Felicia White
RESOURCES:
"Look What You Made Me Do" (Taylor Swift) - YouTube.com
"Count Chocula", "Boo Berry" (General Mills Monster Cereals) - GeneralMills.com
Kellogg's - Kelloggs.com
Church's Chicken - Churchs.com
Church's Women's Forum - RestaurantLeadership.com
CHART - An Association of Hospitality Trainers - Chart.org
Women's Food Service Forum - WFF.org
Northwestern State University - NSULA.Edu
Nation's Restaurant News - NRN.com
Most Influential U.S. Restaurant Executives (Nation's Restaurant News Readers List) - NRN.com
Dr. Kym Harris-Lee - DrKymHarrisLee.com
Kat Cole - Linkedin.com
Amanda Hite - Linkedin.com
Ashley Brundage - AshleyBrundage.com
Neen James - NeenJames.com
"Whiskers Outdoor World" (PBS) - PBSKids.org
"Barney" (PBS) - PBS.org
Oprah Winfrey - Forbes.com
"I Don't Wanna Be" (Gavin DeGraw) - YouTube.com
Hard Rock International – HardRock.com
FELICIA WHITE'S BIO:
Felicia White spent thirteen years as the Vice President of Global Operations Training and Development for Church's Chicken®. In her role, Felicia was responsible for managing global training for the Church's Chicken®, Texas Chicken®, and Church's Texas Chicken® brands. In addition to managing training, Felicia was a valuable member of the leadership committee for the Church's Equality, Diversity, and Inclusion Council. Felicia's extended contributions provided an essential role as the Co-Founder and Chair of the employee resource group Church's Women's Forum, and lead Church's LGBTQ+ employee resource groups.
Felicia is redefining executive presence by influencing others to be themselves and their best selves. Along with her work at Church's® and serving as a volunteer and board member with CHART (Council of Hotel and Restaurant Trainers), Felicia is a volunteer member with the Women's Foodservice Forum. In addition, she is a sought-after subject matter expert in the area of Front-Line Leadership Development and delivers consulting to various organizations in building leadership development and mentorship programs.
Felicia holds an Associate's degree in Culinary Arts, a Bachelor's degree in Hospitality Administration, and a Master's Degree in Business Administration. Additionally, Felicia was recognized as one of the most influential restaurant executives in the country in The Power List: Reader Picks (2020) by Nation's Restaurant News and selected as the winner in the Innovator category in the 2020 Top Women in Restaurant Technology at the Multi-Unit Restaurant Technology Conference.
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THOUGHT #1 - At the End of the Day, People Don't Care; Be Authentic - Dr. Kym Harris-Lee
THOUGHT #2 - Don’t Be Confused Between What People Say You Are and Who You Know You Are - Oprah Winfrey
CONNECT:
Blog: Felicia White, CHT,MBA
Email: [email protected]
Facebook: Felicia White
Instagram: Felicia White
Linkedin: Felicia White
Twitter: Felicia White
RESOURCES:
"Look What You Made Me Do" (Taylor Swift) - YouTube.com
"Count Chocula", "Boo Berry" (General Mills Monster Cereals) - GeneralMills.com
Kellogg's - Kelloggs.com
Church's Chicken - Churchs.com
Church's Women's Forum - RestaurantLeadership.com
CHART - An Association of Hospitality Trainers - Chart.org
Women's Food Service Forum - WFF.org
Northwestern State University - NSULA.Edu
Nation's Restaurant News - NRN.com
Most Influential U.S. Restaurant Executives (Nation's Restaurant News Readers List) - NRN.com
Dr. Kym Harris-Lee - DrKymHarrisLee.com
Kat Cole - Linkedin.com
Amanda Hite - Linkedin.com
Ashley Brundage - AshleyBrundage.com
Neen James - NeenJames.com
"Whiskers Outdoor World" (PBS) - PBSKids.org
"Barney" (PBS) - PBS.org
Oprah Winfrey - Forbes.com
"I Don't Wanna Be" (Gavin DeGraw) - YouTube.com
Hard Rock International – HardRock.com
FELICIA WHITE'S BIO:
Felicia White spent thirteen years as the Vice President of Global Operations Training and Development for Church's Chicken®. In her role, Felicia was responsible for managing global training for the Church's Chicken®, Texas Chicken®, and Church's Texas Chicken® brands. In addition to managing training, Felicia was a valuable member of the leadership committee for the Church's Equality, Diversity, and Inclusion Council. Felicia's extended contributions provided an essential role as the Co-Founder and Chair of the employee resource group Church's Women's Forum, and lead Church's LGBTQ+ employee resource groups.
Felicia is redefining executive presence by influencing others to be themselves and their best selves. Along with her work at Church's® and serving as a volunteer and board member with CHART (Council of Hotel and Restaurant Trainers), Felicia is a volunteer member with the Women's Foodservice Forum. In addition, she is a sought-after subject matter expert in the area of Front-Line Leadership Development and delivers consulting to various organizations in building leadership development and mentorship programs.
Felicia holds an Associate's degree in Culinary Arts, a Bachelor's degree in Hospitality Administration, and a Master's Degree in Business Administration. Additionally, Felicia was recognized as one of the most influential restaurant executives in the country in The Power List: Reader Picks (2020) by Nation's Restaurant News and selected as the winner in the Innovator category in the 2020 Top Women in Restaurant Technology at the Multi-Unit Restaurant Technology Conference.
Learn more about your ad choices. Visit megaphone.fm/adchoices
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