Episode 37: Giving Thanks for Your Customers (2018)

This Is CX
21/11/2018 11 min Episodio 37
Episode 37: Giving Thanks for Your Customers (2018)

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Episode Synopsis

In this holiday-themed episode, Paul and Mike discuss the importance of organizations showing their thankfulness for customers (i.e. no customers = no business) and the different ways this is done by CX leaders. They also highlight the importance of organizations thanking their employees, as they drive key experiences for customers.

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