Episode 22: Gazing into the CX Crystal Ball

This Is CX
11/12/2017 16 min Episodio 22
Episode 22: Gazing into the CX Crystal Ball

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Episode Synopsis

In this episode, Mike and Paul "gaze into the CX crystal ball" and talk about some trends they're seeing in the market and its impact on customer experience, including chatbots and conversational interfaces, robotics, augmented reality, and the like.

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