533: Time To Eliminate The Negative Option

29/11/2021 11 min Temporada 1 Episodio 533

Listen "533: Time To Eliminate The Negative Option"

Episode Synopsis

We constantly use negative options to prey on our customer's innate human laziness. Are we not better served by serving our customers and giving them better options? We have all the data and intelligence - why can't we use that to improve their lives in addition to maintaining profitability?

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