Listen "292 EXTRA the jobs to be done theory of innovation"
Episode Synopsis
Why do disruptive innovation efforts fail so often?
Is innovation all about meeting customer desires?
JTBD Theory creates a "job description" of the customer's desires
There is the "job" and "how is the job done"
Similar to things I've been talking about
There is always a mismatch between demand and supply
We can use technology to capture the customer's desire and write a job description for the customer.
Once we know the job to be done, we can go on and use technology to fulfill the job to be done
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