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Listen "258 EXTRA Agency: Do Your Customers Want More Or Less Of It?"
Episode Synopsis
Who would want smart bots to do all of this stuff for them – how can they be trusted? So I questioned myself, and I’d like to throw this question out to you, dear readers, what do you think? Do you feel that we should be giving up more of our agency to technology – that we can trust it to do what we want – or do you think that we have already given up too much agency and we should wrest it back?
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