This podcast sets out to de-mystify the world of Omnichannel and provide inspiration for leaders and businesses about how to deliver Omnichannel transformation . In each episode, the host, Graham Johnston, will be joined by thought leaders from across a range of industries and explore how customer-centric Omnichannel transformation is essential for all industries. The team will also 'unbox' an innovative Omnichannel product or service by interviewing the founder or representative live on the episode.
Latest episodes of the podcast Think Omnichannel
- S2 Ep2: Think Omnichannel & TRB @ Omnichannel Futures | Krisi Smith - Bird & Blend Tea
- S2 Ep1: Think Omnichannel X TRB @ Omnichannel Futures Conference | Nick King from Auto Trader
- S1 Ep3: Think Omnichannel Episode 3 | A 40 minute PhD in Omnichannel Transformation with Dr. Edda Blumenstein
- S1 Ep2: Think Omnichannel Episode 2 | Achieving Customer Centricity through Omnichannel Transformation | Martin Newman & Carl Scheible
- S1 Ep1: Think Omnichannel Episode 1 | Psychology, Insights & emotional connections | Kate Nightingale & Cathy McCabe