Tough Conversations Part 2: When the First Conversation Didn't Work

04/11/2025 23 min
Tough Conversations Part 2: When the First Conversation Didn't Work

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Episode Synopsis

You had the tough conversation. You thought you were clear. But nothing changed.Now what?Most leadership advice stops at "have the conversation" and never tells you what to do when the issue repeats. In this episode, leadership consultant Colby Morris walks you through exactly how to handle the second conversation—and why it's often more important than the first.What You'll Learn:Why the first conversation probably didn't work (and how to avoid the same mistake)The two bad paths leaders take when issues persist (and the real cost of avoidance)When to have the second conversation (and why timing is non-negotiable)The "recap method" that creates accountability while protecting you as a leaderHow to shift your language from coaching to accountability without losing respectWhen to escalate to HR or start a PIP (the two-strike framework)Step-by-step guide to preparing for and conducting the second conversationKey Statistics:Every avoided conversation costs organizations $7,500 and 7 lost workdays53% of employees handle toxic situations by ignoring them70% of employees feel disengaged when poor performance goes unchallenged25% of managers postpone difficult conversations for a year or longerLow performers without accountability cause a 30% decrease in team productivityPerfect for middle managers, directors, and team leaders who need practical guidance on accountability conversations that actually work.Related Episodes:Episode 31: How to Have Tough Conversations with Employees Episode 26: Difficult Conversations for New LeadersConnect with Colby MorrisWebsite: nxtstepadvisors.com LinkedIn: linkedin.com/in/colbymorrisEmail: [email protected]: Executive Coaching | Leadership Training | Keynote Speaking | Tough Conversations WorkshopEnjoyed this episode?Subscribe to The Things Leaders Do on Apple Podcasts or SpotifyLeave a 5-star reviewShare with a leader who's avoiding a tough conversation right nowRemember: Keep having the hard conversations instead of avoiding them. Keep being clear about expectations and consequences. And keep giving your people a real chance to succeed before you move to termination. Because those are the things that leaders do.#ToughConversations #LeadershipAccountability #PeopleFirstLeadership #MiddleManagement #PerformanceManagement #DifficultConversations #LeadershipDevelopment #HRLeadership Colby's LinkedIn Profile Things Leaders Do Instagram

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