From Burnout to Breakthrough: Biscuitville’s Secret Formula

13/03/2025 22 min

Listen "From Burnout to Breakthrough: Biscuitville’s Secret Formula"

Episode Synopsis

Training in the restaurant industry isn’t just about teaching new skills—it’s about creating a culture of growth and retention. In this episode, David chats with Kailey Skinner and Aku Patel from Biscuitville to explore how their innovative training program is reshaping the way employees are developed and promoted. From reducing workplace injuries to increasing guest satisfaction, their strategic use of technology and internal promotions has made a huge impact. We discover how their bold approach is setting a new standard for the industry—and how you can apply these lessons to your own business.Join us as we discuss:The role of technology in transforming training programsHow internal promotions lead to better employee retentionStrategies to improve food safety and reduce workplace incidentsThe future of training at Biscuit Ville and beyond