Is feedback worth it? Is it a benefit at all? In most situations in the health and medical industry, the answer is clearly no. Whilst we all know the benefit of objective and subjective “feedback” regarding clinical and diagnostic skills, can the same benefit be seen from a business sense when we turn to feedback as a way to improve or grow our business. We’ve been having a lot of discussions lately with some of Australia’s leading health professionals around the value of formal feedback, the ways in which it can occur, should occur and ultimately doesn’t occur. If you want to know what actually works and what is just a flagrant waste of time and effort, then jump into the podcast right now and make sure you get the benefit and value from the feedback analysis we’ve done.

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