In this episode, Steve Larosiliere interviews BJ Chandler from Millhaven Homes. Millhaven Homes is a custom home builder that takes a comprehensive approach to home building, managing everything from start to finish. They offer development, plan design, interior design, landscape architecture, construction, furniture, and landscape installation services. The company evolved to address gaps in the custom home market, aiming to enhance the customer experience. They prioritize storytelling and creating a strong connection with clients, emphasizing the reasons behind the home-building process. Millhaven Homes also fosters a positive company culture and builds robust relationships with clients and team members.



Takeaways:

Millhaven Homes offers a comprehensive approach to custom home building, managing every aspect of the project from start to finish.The company prioritizes creating a positive customer experience and has evolved to address gaps in the custom home market.Storytelling and fostering a connection with clients are central to their approach.They value a strong company culture and focus on building meaningful relationships with both clients and team members.



Chapters:

00:00 Introduction and Overview of Millhaven Homes03:11 Changing the Narrative in Custom Home Building09:28 The Importance of Reputation and Marketing12:12 The Power of Storytelling in Home Building24:02 Creating a Positive Company Culture25:26 Protecting Team Members' Work-Life Balance29:00 Ensuring Accurate Budgeting and Cost Management32:12 Marketing the Importance of Accurate Budgeting35:20 Online Presence and Expansion into Other States

Join the Woodpreneur Network and Community at Woodpreneur.com or Woodpreneurnetwork.com

Connect with BJ Chandler at:

https://www.instagram.com/millhavenhomes/

https://millhavenhomes.com

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