Firm owners don’t realise they’re building a business that depends on them because they never truly delegate. They hand off tasks thinking they’re freeing themselves but without training, clarity, and follow-up, the work boomerangs right back, and the cycle of overwhelm continues.In this episode, Ed Chan breaks down the difference between delegation and abdication. He explains why doing 100 percent of a task or giving it away with no guidance keeps owners stuck, stressed, and unable to scale. And he shares the 20% Rule he used to reduce his workload, build a high-performing team, and grow a firm that runs without him.You’ll learn:✅ Why doing work from start to finish destroys productivity and growth✅ How abdicating (instead of delegating) creates inconsistency and rework✅ Why investing time in training is the only path to real freedom✅ How to balance P&L thinking with “balance sheet thinking” that builds capability✅ The right way to decide whether to hire an admin, a senior accountant, or a juniorIf you’ve ever felt like training takes too long, or worried that delegating will slow things down, this episode will change the way you think about leadership — and the role you’re meant to play in your firm.________________ PS: Whenever you’re ready… here are the fastest 4 ways we can help you fix and grow your accounting firm: 1. Download our famous Wize Freedom Strategy Map for FREE - Find out the 96 projects every firm owner must implement to build a $5M+ firm that can run without them - Download here 2. Need to Hire right now? Book a 1:1 FREE discovery call with our WizeTalent hiring coaches to help find your next team member the Wize Way – Click Here 3. Book a 1:1 Wize Discovery Session – Spend 30mins with our Wize CEO, Jamie Johns, a $7M firm owner who is ready to give you his entire business plan to build a firm that can run without you – Find out more here 4. Work with Jamie and our mentors for 8 weeks - Build a custom business plan for your firm - Apply here

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