The Wilmac Wire Ep1: Workforce (Engagement) Management

The Wilmac Wire
19/04/2024 12 min Temporada 1 Episodio 1
The Wilmac Wire Ep1: Workforce (Engagement) Management

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Episode Synopsis

Send us a textThomas Clark kicks off the Wilmac Wire podcast with an important topic: Workforce Engagement Management with Sales Engineer and WEM specialist, Charles Snedden.The two discuss Workforce Management, or as Charlie calls it, Workforce Engagement Management and how having the proper technology can impact your contact center.Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/Charlie Snedden on LinkedIn:https://www.linkedin.com/in/charliesnedden/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/

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