ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Conversations in CX, Rochester Business, & Looking Ahead – A Wilmac Wire Update "
Episode Synopsis
Send us a textIn this episode of The Wilmac Wire, host Emily Miller shares exciting updates on the future of the podcast including the announcement that Wilmac CEO Steve McDonnell is officially joining as co-host.Tune in to hear more about:Why Steve’s leadership perspective will bring added depth to every episodeHow season two will wrap up with returning guests and deeper conversationsA new spotlight on Rochester and the Western New York business communityContinued focus on CX, compliance, AI, and interaction data in contact centers, trading floors, and 911 centersEpisodes to check out while waiting for the September 4th full length returnWhether you’ve been following along from the start or are just catching up, this check-in sets the stage for what’s next on The Wilmac Wire.Episode Breakdown0:02 Welcome and quick check-in from Emily Miller0:20 Big news: Steve McDonnell joins as co-host1:10 What to expect in the remainder of season two2:05 New focus on Western New York and local leadership stories2:50 Reinforcing Wilmac’s core expertise in CX, compliance, and AI3:25 Episodes to revisit during the short break3:42 Closing and next episode preview (September 4)Connect with the speakers 🔗 Emily Miller: https://www.linkedin.com/in/emily-miller-666b66152/🎙️ Listen to more episodes: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/
More episodes of the podcast The Wilmac Wire
Investing Early, Building Financial Confidence, & Leading Locally - A Conversation with Colby Feane
18/12/2025
Wilmac Continuity Momentum, WFM Launch, & What’s Ahead – A Behind the Build Update with Bob Pease
13/11/2025
In God we trust