Simplifying Compliance with Customer Interaction Live Session Recap

The Wilmac Wire
05/12/2024 44 min Temporada 1 Episodio 21
Simplifying Compliance with Customer Interaction Live Session Recap

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Episode Synopsis

Send us a textIn this episode of The Wilmac Wire, Bob Pease, VP of Engineering, and Charlie Snedden, Sales Engineer, tackle three critical compliance challenges faced by organizations managing customer interaction data.Learn how leaders like you are leveraging cloud-based solutions to safeguard sensitive information, streamline operations, and stay audit-ready—all while building trust with their customers. See how Continuity Replay simplifies transitioning legacy systems, consolidating environments, and managing audits.In this episode:1:03 - Recap: Simplifying Compliance Live Session4:00 - Challenge 1: Transitioning Legacy Systems13:18 - Challenge 2: Managing Multiple Environments18:19 - Challenge 3: Facing Audits27:04 - Real-life Success Stories36:00 - Future Enhancements for Continuity ReplayEmily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Charles Snedden on LinkedIn: https://www.linkedin.com/in/charliesnedden/Bob Pease on LinkedIn: https://www.linkedin.com/in/bobpease/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/

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