Customer Experience News Round Up with Thomas Clark & Emily Miller

The Wilmac Wire
25/07/2024 20 min Temporada 1 Episodio 12
Customer Experience News Round Up with Thomas Clark & Emily Miller

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Episode Synopsis

Send us a textJoin Emily Miller, the Director of Marketing at Wilmac Technologies, and Thomas Clark, Sales Rep, and CCaaS specialist, as they discuss the latest news in customer experience and data management technology. In Episode 12 of The Wilmac Wire, they cover a major global cyber outage, the impact of AI in contact centers, and exciting updates about Wilmac's solution, Continuity Replay. Don't miss their insights on industry trends and the future of CX and CCaaS technologies!Emily Miller on LinkedIn: https://www.linkedin.com/in/emily-miller-666b66152/Thomas Clark on LinkedIn: https://www.linkedin.com/in/thomas-clark-839864ab/The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/

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