Episode 30, “Rob Lynch: IT Keeps Us Working”

The Whole Package, by Premier Packaging
07/12/2023 22 min
Episode 30, “Rob Lynch: IT Keeps Us Working”

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Episode Synopsis

Learning how to handle disgruntled travelers as a valet at the airport was “a quick speed run to customer service,” says Rob Lynch. Today, he’s still solving problems—as Premier’s Senior Manager of IT Operations. In this far-ranging interview, he talks about how our IT Help Desk works, cybersecurity, the dangers and benefits of AI, and what the heck happened to floppy discs.

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