ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "39. Service Guarantees"
Episode Synopsis
Matt and Alper, joined by guest Andreas, dig into whether they should or should not be offering service guarantees. No definitive conclusion is reached. In fact, the debate explodes into a larger subject that will need to be addressed in future episodes. But for today's episode, they stick to the narrower subject of guarantees.
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