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Listen "Communication – Part Two: Why Being Open To Giving And Receiving Effective And Constructive Feedback is Vital For Your Business And Personal Growth"
Episode Synopsis
Communication – Part Two: Why Being Open To Giving And Receiving Effective And Constructive Feedback is Vital For Your Business And Personal Growth
Want the transcript? Download it here.
In episode two of our three-part special, we focus in on the area of giving and receiving effective feedback and why being open to this as a business owner is essential for the growth of your people and your business, as well as your own personal growth.
Giving constructive feedback can be quite a challenging experience, especially when the feedback may be somewhat negative and so a lot of entrepreneurs struggle with this, or may shy away from it completely.
To help solve this, in this episode we share:
Real-life case studies on the dos and don’ts of giving effective feedback.
Why giving feedback doesn’t necessarily have to be a horrible conversation.
When done correctly, the feedback process can be collaborative and rewarding.
How important it is to give feedback to your VA in order to refine systems and processes going forward.
How the feedback process extends beyond that initial conversation.
Why seeing you and your VA as a team is paramount to a successful working relationship.
Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
In this episode:
03:18 – It’s a two-way street
04:17 – Resistance as a result of fear
06:01 – Client case study – “Please don’t tell my VA, but…”
06:46 – Lose-lose strategy
08:04 – Be clear with your feedback communication
09:48 – It’s not a blame game
11:56 – Be mindful of cultural differences
13:13 – The use of video communication
14:00 – Feedback is more than one conversation
15:55 – Be willing to invest the time up front
17:43 – Some practical steps to put in place
20:03 – See yourselves as a team
21:14 – The mindset for success
22:36 – Being mindful of how you communicate your feedback
23:50 – Make your intentions clear
25:25 – Wrapping things up
Barbara: Hi everyone, and welcome back to another episode of virtual success, where I’m joined by my fantastically insightful co-host, Matt. How are you, Matt?
Matt: I’m well, Barb, how are you?
Barbara: I say that because every week I just get so many insights from you that I’ve implemented into my business, so I’m stealing tips along the way, as we do these podcasts together.
Matt: I’m writing, “Note to self, think of opening for Barb.”
Barbara: Did I catch you off guard, there?
Matt: My magnificent co-host.
Barbara: Yes, you can use that for the next show.
This is episode two, everyone, in our communication series. So if you haven’t listened to the last episode, where we discussed that we were going to talk about this topic of communication – such a huge topic – that we’ve decided to split it into three shows. This is episode two, where we’re going to deal with how to give effective feedback, with emphasis on the word effective, because giving feedback can be quite a challenging experience, especially when the feedback has negatives in it.
To set this up, really, with communication, it’s a three-part show that we’re doing. In episode one, we discussed how to set up a task for success in the first place, and your communication from day one. It’s really worth listening to that episode, if you haven’t been there yet. Today, obviously, we’re going to be talking about giving effective feedback, and then in episode three, coming up soon, we’re going to talk about how to have the tough conversations which everybody shies away from, naturally but it’s really important to know how to do that effectively.
So Matt, I’m excited about today’s one, yet again.
Matt: Me too. I guess, just to set up today’s show on providing effective feedback, I think, as a business owner, you need to be open to giving effective and constructive feedback, and receiving constructive feedback, as well. As you’re learning the skill of this, it’s really,
Want the transcript? Download it here.
In episode two of our three-part special, we focus in on the area of giving and receiving effective feedback and why being open to this as a business owner is essential for the growth of your people and your business, as well as your own personal growth.
Giving constructive feedback can be quite a challenging experience, especially when the feedback may be somewhat negative and so a lot of entrepreneurs struggle with this, or may shy away from it completely.
To help solve this, in this episode we share:
Real-life case studies on the dos and don’ts of giving effective feedback.
Why giving feedback doesn’t necessarily have to be a horrible conversation.
When done correctly, the feedback process can be collaborative and rewarding.
How important it is to give feedback to your VA in order to refine systems and processes going forward.
How the feedback process extends beyond that initial conversation.
Why seeing you and your VA as a team is paramount to a successful working relationship.
Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
In this episode:
03:18 – It’s a two-way street
04:17 – Resistance as a result of fear
06:01 – Client case study – “Please don’t tell my VA, but…”
06:46 – Lose-lose strategy
08:04 – Be clear with your feedback communication
09:48 – It’s not a blame game
11:56 – Be mindful of cultural differences
13:13 – The use of video communication
14:00 – Feedback is more than one conversation
15:55 – Be willing to invest the time up front
17:43 – Some practical steps to put in place
20:03 – See yourselves as a team
21:14 – The mindset for success
22:36 – Being mindful of how you communicate your feedback
23:50 – Make your intentions clear
25:25 – Wrapping things up
Barbara: Hi everyone, and welcome back to another episode of virtual success, where I’m joined by my fantastically insightful co-host, Matt. How are you, Matt?
Matt: I’m well, Barb, how are you?
Barbara: I say that because every week I just get so many insights from you that I’ve implemented into my business, so I’m stealing tips along the way, as we do these podcasts together.
Matt: I’m writing, “Note to self, think of opening for Barb.”
Barbara: Did I catch you off guard, there?
Matt: My magnificent co-host.
Barbara: Yes, you can use that for the next show.
This is episode two, everyone, in our communication series. So if you haven’t listened to the last episode, where we discussed that we were going to talk about this topic of communication – such a huge topic – that we’ve decided to split it into three shows. This is episode two, where we’re going to deal with how to give effective feedback, with emphasis on the word effective, because giving feedback can be quite a challenging experience, especially when the feedback has negatives in it.
To set this up, really, with communication, it’s a three-part show that we’re doing. In episode one, we discussed how to set up a task for success in the first place, and your communication from day one. It’s really worth listening to that episode, if you haven’t been there yet. Today, obviously, we’re going to be talking about giving effective feedback, and then in episode three, coming up soon, we’re going to talk about how to have the tough conversations which everybody shies away from, naturally but it’s really important to know how to do that effectively.
So Matt, I’m excited about today’s one, yet again.
Matt: Me too. I guess, just to set up today’s show on providing effective feedback, I think, as a business owner, you need to be open to giving effective and constructive feedback, and receiving constructive feedback, as well. As you’re learning the skill of this, it’s really,
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