Episode 35: Customer Success 2.0 with Chris Hicken

06/07/2021 42 min

Listen "Episode 35: Customer Success 2.0 with Chris Hicken"

Episode Synopsis

This week on The Unwritten Playbook, Megan exchanges customer success wisdom with Chris Hicken, Co-Founder and CEO of 'nuffsaid. What is Customer Success 2.0, and how do we get there?  These two CS veterans dive deep into how the success function in your business can and should be a main driver for your revenue engine.