Boosting Sales Alignment Through SE Quotas with Nicole Kawamoto, ServiceTitan

16/01/2025 5 min Episodio 20
Boosting Sales Alignment Through SE Quotas with Nicole Kawamoto, ServiceTitan

Listen "Boosting Sales Alignment Through SE Quotas with Nicole Kawamoto, ServiceTitan"

Episode Synopsis


Are individual quotas the secret to SE-Sales team synergy??In this episode, Jarod Greene sits down with Nicole Kawamoto, Director of Solutions Engineering from ServiceTitan, to explore how a shift in quota strategy can transform team dynamics and drive performance. Nicole shares why she moved her Solutions Engineering team to a hybrid quota model, the surprising impact it had on morale, and how it aligns SEs and AEs to crush sales goals together. In this episode, you’ll learn:Why individual quotas matter for SE teams: Introducing a hybrid quota model boosts performance, aligns SEs and AEs, and keeps everyone striving toward shared sales goals.The impact of team alignment on morale and results: Blending individual and team-based metrics fosters collaboration without sacrificing motivation or financial incentives.How quotas drive career satisfaction: Hear Nicole's approach to using quotas as a tool for retaining top talent and creating long-term career satisfaction within the Solutions Engineering role.Resources:Job openings at ServiceTitan: https://www.servicetitan.com/job-openingsThings to listen for: (00:00) Introduction(01:06) The initial team-based quota model and its benefits(01:53) Challenges with team-based quotas and the need for change(02:38) Transitioning to a hybrid quota model(03:36) Improved morale, financial gain, and team alignment(04:11) Maintaining a collaborative team culture with individual accountability(05:05) The value of the hybrid quota model

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