In this episode of the Turning Point podcast, host Jon Goldman sits down with Kelly, the Director of Education for ACA International, to explore the transformative power of soft skills in high-stakes environments. Kelly shares her unique journey, which took her from criminology and probation work to scaling a company from 50 to 3,000 employees. Together, Jon and Kelly dive into essential topics like neuro-linguistic programming (NLP), leadership without titles, and the often-overlooked value of soft skills in generating profitability. Listeners will walk away with actionable insights on building resilient teams, the significance of aligning passion and competency, and how to foster growth by thinking beyond traditional approaches.Thrive score assessment: Myturningpoint.com/quiz . Get our FREE new book, WAIT! At book.myturningpoing.com To apply for business and life coaching: [email protected]

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