In this episode of The Tune Up by Ethos Group, hosts Tim Marbut and Jaime Decker reflect on their early experiences in the car business and explore how the retail automotive industry is evolving. They emphasize the importance of treating sales as a personal business, building a culture rooted in hospitality, and hiring individuals with kindness, optimism, and integrity. Guest Ben Haile, President of EGCS (Ethos Group Compliance Solutions), joins to discuss the rapidly shifting compliance landscape, the growing risks in cybersecurity, and the opportunities and challenges presented by AI. Together, they stress that in a world of rapid technological change, focusing on people and communication remains essential for lasting success in automotive retail.

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