The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Por: Intercom

On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com
484 episodios disponibles

Latest episodes of the podcast The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Mostrando página 18 de 25

Facebook Workplace’s Julien Codorniou on turning companies into communities 13/12/2018
Ambient Strategy‘s April Dunford on what marketers get wrong about positioning 06/12/2018
ProfitWell’s Patrick Campbell on the art and science of pricing 29/11/2018
Matt Hodges on being Intercom's first product marketer 22/11/2018
Mongo DB's Meagen Eisenberg on the must-have marketing tech stack 15/11/2018
Sabrina Gordon on growing customer support in a product-first company 08/11/2018
David Skok on the metrics every SaaS company should be tracking 01/11/2018
The myths of product market fit with Intercom's Greg Davis 25/10/2018
SalesLoft's Sydney Sloan on championing the customer experience 18/10/2018
Rise of the bots 11/10/2018
Des Traynor's lessons on scaling a team 04/10/2018
Jake Knapp on redesigning the way we work 27/09/2018
Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar 20/09/2018
Brian Donohue, Director of Product Management at Intercom 13/09/2018
How to tell your company story, with Intercom's Jeff Gardner 06/09/2018
GV’s Kate Aronowitz and Vanessa Cho on leading through design 30/08/2018
Design in interesting times with Intercom's Emmet Connolly 23/08/2018
Nick Caldwell, VP of Engineering at Reddit 16/08/2018
Lili Cheng, VP of AI and Research at Microsoft 09/08/2018
Claire Vo, VP of Product Management at Optimizely 02/08/2018
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