The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Por: Intercom

On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com
484 episodios disponibles

Latest episodes of the podcast The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Mostrando página 16 de 25

Human-Centered Design Network's Gerry Scullion on inclusive architecture 12/09/2019
Intercom on Product 5: Rise of the “keyboard-first” generation 05/09/2019
Everything we’ve learned about scaling sales 29/08/2019
Intercom’s Jonathon Colman on why content designers should do less 22/08/2019
Lean UX author Jeff Gothelf on why design must have a seat at the table 15/08/2019
Slack’s Lane Collins on radical convenience in the customer experience 08/08/2019
Brex's Michael Tannenbaum on fintech growth strategies 01/08/2019
Intercom on Product: The principles behind how we build 25/07/2019
New Relic's Mark Weitzel on creating open developer communities 18/07/2019
HubSpot’s Michael Redbord on staying in touch with your customers as you scale 11/07/2019
Josh Seiden on why your product team should focus on outcome vs. output 04/07/2019
Intercom on Product: The most valuable meetings for building product 27/06/2019
Slack’s Ceci Stallsmith on marketing your product platform 19/06/2019
Box’s Jeetu Patel on becoming a platform company 13/06/2019
Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay 06/06/2019
Intercom on Product: How we unlock the power of feedback 30/05/2019
Measuring the voice of the customer with Wootric's Deepa Subramanian 23/05/2019
The story behind building Product Tours 16/05/2019
Scale #9 - The future of customer acquisition with HubSpot’s Meghan Keaney Anderson 09/05/2019
Scale #8 - How to kickstart billion dollar companies like Instacart and Instagram 02/05/2019
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