The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Por: Intercom

On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com
484 episodios disponibles

Latest episodes of the podcast The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Mostrando página 15 de 25

Intercom on Product: The dawn of a new decade 03/01/2020
Pause/Rewind: 2019 on the Inside Intercom podcast 19/12/2019
Scale: How Vidyard uncovered a multimillion-dollar growth lever - by moving downmarket (S02:E05) 12/12/2019
Scale: Ok, Google: Scale my SaaS business 05/12/2019
Scale: How to achieve 2,500% revenue growth: 5 lessons from Paddle’s Ed Fry (S02E03) 27/11/2019
Intercom on Product: The intersection of company and product strategy 25/11/2019
Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02) 21/11/2019
Scale: How Yelp drove down churn by building a customer success org (S02:E01) 14/11/2019
Spendesk's Nicolas Marchais on evolving with your market 07/11/2019
The Sales Summit: In summation 05/11/2019
Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: It’s time) 31/10/2019
The Sales Summit: Challenges of growth 29/10/2019
People & Company’s Bailey Richardson on how to find your people 24/10/2019
The Sales Summit: Scaling sales with automation 22/10/2019
Intercom on Product: Rethinking outcomes over output 17/10/2019
The Sales Summit: The need for speed 15/10/2019
Louis Rosenfeld on how UX design can close the gaps between people 10/10/2019
Fix My Churn’s Val Geisler on how to supercharge your email onboarding 03/10/2019
Beyond the hype: Practical advice on building a platform 26/09/2019
Close.com's Steli Efti on balancing competition and collaboration in sales 19/09/2019
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