It’s a common misconception that customers always want you to exceed their expectations. Spoiler alert: What they really want is for you to meet their expectations.In part 4 of our 5-part series on building the formula for strategic growth in your service-based business to make more money, impact more people, and free yourself from the day-to-day grind, we are breaking down how you can 5X your revenue with your current client base.Your clients are a goldmine of information on what works and what doesn't—and we'll show you how to tap into that insight to refine and elevate your delivery.Ever wondered how to increase the lifetime value of each client? We've got the answer. Join us as we explore how to identify and address the next set of problems your clients are likely to face, transforming a single transaction into a long-term, mutually beneficial partnership.Tune in and let's maximize that value together!03:10: Meeting clients' expectations07:24: Having a defined client journey14:22: Refining with feedback17:48: Increasing the lifetime value of a client23:17: How do you get started on the infinite referral system?SCALING FORMULA:Part 1 - How To Scale Your Business (FAST)Part 2 - How We Get Over 1,000 leads a month WITHOUT ADSPart 3 - Scale Fast with a Commission Only Sales TeamRESOURCES BELOW! Download The Free Outbound Sales Playbook: Master cold outreach, close more deals & drive revenue to your business using The Outbound Sales Playbook. Battle-tested on over 1,000+ businesses and proven with over 100M data-points. Join The Takeover Community: Sign up for The Takeover newsletter and get the latest marketing tips, sales strategies, and business insights delivered straight to your inbox. Join a community of entrepreneurs & high-performers dominating all areas of Sales & Marketing. Sign up for the newsletter. About The Hosts: Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy on LinkedIn and Instagram: Tim’s LinkedIn, Tim’s Instagram Cindy’s LinkedIn, Cindy’s Instagram About PEMA.io: Need B2B Appointments or want to grow your authority on LinkedIn? Learn more about our services here: https://www.pema.io/discover

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