EP 01: Best Practices for Logging Support Tickets

15/04/2022 11 min Episodio 1
EP 01: Best Practices for Logging Support Tickets

Listen "EP 01: Best Practices for Logging Support Tickets"

Episode Synopsis

Our veteran Support Coordinator Liam Kelly talks Support: what info to include in your tickets, what to do if you need assistance on the spot, and why he loves working at Thinking Cap.