Join Cole Lyons from the American Journal Of Healthcare Strategy for an enlightening conversation with Abby Berkes, an ambulatory operations expert at Lehigh Valley Health Network in Pennsylvania. Delve into Abby's journey from starting in business to leading ambulatory operations, her approach to overcoming challenges in outpatient settings, and the strategic thinking behind managing multiple departments. Discover Abby's perspective on the importance of mentorship, the art of strategic planning in healthcare, and her views on the biggest challenges facing ambulatory care today. This interview offers valuable insights for both emerging and seasoned professionals in the healthcare sector, highlighting the complexities, strategies, and personal growth paths within ambulatory operations management.

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