Are you getting the most out of your support staff—or just paying them to show up? In this episode, Brie and Chandra tackle the hard truths about compensating support staff, especially at the front desk, and why it's crucial for business success. Highlights include:Why recognizing the value of your support staff is a game-changer for client experience and profitability.How to balance fair compensation with business profitability without burning out.The importance of clear roles, responsibilities, and accountability in boosting performance.Why measuring results and financial tracking are the keys to creating a pay structure that works for everyone.If you’re struggling with pay dynamics and how to compensate your team for results, this episode is packed with strategies you can start implementing right now to create a high-performing, profitable support team.For more strategies on optimizing your salon’s finances, visit www.thebeautybizagency.com.

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