In this episode of the Spotlight Podcast, host Wes Horbatuck speaks with Ruth Lee, president, and founder of Big Think, about the evolving landscape of mortgage banking and the impact of technology, particularly AI, on the industry. They discuss how AI can empower operational teams, enhance personalization in lending, and improve decision-making through predictive analytics. Ruth emphasizes the importance of adapting to technological advancements to remain competitive and the need for a strategic approach to leveraging data for profitability.

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