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Listen "EP 2: Derek Cormier (Climate Experts) - Unpacks the Secrets to Scaling Wisely"
Episode Synopsis
New Episode: Derek Cormier | Scaling with Systems, Not Gimmicks
Derek built Climate Experts into a $10M+ home service machine without ever crossing a 7% marketing budget.
We break down:
Why most shops overspend on leads and what to do instead
How bootcamp hiring filters the wrong fits fast
The booking mistake most call centers still make
What real KPI literacy looks like across a leadership team
Why retention and culture, not paid ads, drive compounding growth.
This one is for operators ready to drop the trends and run a business that actually works.
Derek built Climate Experts into a $10M+ home service machine without ever crossing a 7% marketing budget.
We break down:
Why most shops overspend on leads and what to do instead
How bootcamp hiring filters the wrong fits fast
The booking mistake most call centers still make
What real KPI literacy looks like across a leadership team
Why retention and culture, not paid ads, drive compounding growth.
This one is for operators ready to drop the trends and run a business that actually works.
More episodes of the podcast The Service Crucible Podcast
Welcome To The Service Crucible Podcast
09/05/2025
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