Listen "EP 006 - Unreasonable customer service"
Episode Synopsis
UNREASONABLE CUSTOMER SERVICEIn this episode, Matt and Joe sit down to discuss topics brought up in the book Unreasonable Hospitality by Will Guidara. A book about a three star Michelin restaurant whose focus is more on the customer service than the food and is doing wonders for them.The correlations between high quality service in a restaurant and high quality service in a gym is huge. The boys explore the comparisons and talk about how important good leadership skills are when it comes to a well functioning business.Question of the week: how can you be more unreasonable in whatever job you do.The SOF Pod is sponsored by TH7 Bodylabs,