Officer Lorenzo ‘Enzo’ Ortiz has 19 years of law enforcement experience working for both small and large agencies. Over the years, Enzo has operated as a field trainer, firearms instructor, defensive tactics instructor, Regional Special Response Team Officer, Community Action Officer, Crisis Intervention Detective, and Negotiator.  
Enzo has spent the last 7 years of his career dedicated specifically to Crisis Intervention and Negotiations. He is currently a full-time Negotiator and negotiations team lead for the Phoenix Police Department’s Special Assignments Unit. Enzo has instructed throughout the United States in reference negotiation fundamentals, philosophy, and mental health as it relates to negotiations. He is passionate when it comes to learning about and sharing theories behind crises. Enzo also helps instruct Arizona police officers through the Arizona Tactical Officers Association, Basic Crisis Intervention Training in the Phoenix Metro Valley area, and the FBI’s 40-hour basic negotiations school.  
In addition to his assigned duties, Enzo is the proud author of Bringing Hope: One officer’s journey with empathy on the path to service. Prior to law enforcement Enzo attained a Bachelor’s Degree in Psychology as well as a Master’s Degree in Educational Administration. He is also currently working towards a Master’s in Clinical Mental Health.

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