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Listen "How Candidate Experience Became My Primary Growth Engine, with Anthony Lewis"
Episode Synopsis
Most recruitment agencies waste £50+ per cold call meeting. Anthony Lewis found a better way to scale from startup to 50-person team.
Anthony's team made 1,500 cold calls for just 27 placements. That 1.8% conversion rate would panic most agency owners. Instead, he built a candidate experience system that turns rejections into revenue.
What You'll Learn:
How to build agency growth without expensive cold calling
Business development strategies that actually work
How 86% candidate satisfaction became his competitive advantage
Agency scaling secrets from startup to 50 employees
Why treating candidates like future clients changes everything
Key Insights:
9:39 Why purpose prevents fee-chasing behavior
24:53 What "psychological safety" means for performance
35:30 Why individual KPIs beat generic targets
45:43 The candidate feedback system that drives growth
50:26 How the MD personally calls every unhappy candidate
Anthony Lewis Bio and Contact Info
Anthony is passionate about the careers of public sector leaders, and for over a decade has supported organisations nationally to attract and hire the best talent. Whether interims, Non Execs or people into permanent roles, Anthony is never happier than when helping people fulfil their career ambitions.
Anthony is Managing Director at Tile Hill, a public sector-focused executive recruitment company, and is hugely proud of the achievements of the business and those around him. From having been awarded Best Company to Work For, Best In House L&D at the 2024 REC Awards, the Best Candidate Experience category at the 2024 Tiara Awards, and most recently voted the number 1 interim service provider in the Institute of Interim Management Annual Survey, it is a reflection of the values led approach and passion that Tile Hill's team show as they approach their work every day. With an EVP of #Lovetheimpactyou make, we are all inspired to make a difference for those who are shaping the society we live in.
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Tile Hill website link
Anthony Lewis on LinkedIn
Different Leadership website link
Tile's fundraiser for Alzheimer's Society
People and Resources Mentioned
David Weir on LinkedIn
Leo Hewett on LinkedIn
Force24
JobAdder
Adecco Group
Connect with Mark Whitby
Get your FREE 30-minute strategy call
Mark on LinkedIn
Mark on Twitter: @MarkWhitby
Mark on Facebook
Mark on Instagram: @RecruitmentCoach
Subscribe to The Resilient Recruiter
Anthony's team made 1,500 cold calls for just 27 placements. That 1.8% conversion rate would panic most agency owners. Instead, he built a candidate experience system that turns rejections into revenue.
What You'll Learn:
How to build agency growth without expensive cold calling
Business development strategies that actually work
How 86% candidate satisfaction became his competitive advantage
Agency scaling secrets from startup to 50 employees
Why treating candidates like future clients changes everything
Key Insights:
9:39 Why purpose prevents fee-chasing behavior
24:53 What "psychological safety" means for performance
35:30 Why individual KPIs beat generic targets
45:43 The candidate feedback system that drives growth
50:26 How the MD personally calls every unhappy candidate
Anthony Lewis Bio and Contact Info
Anthony is passionate about the careers of public sector leaders, and for over a decade has supported organisations nationally to attract and hire the best talent. Whether interims, Non Execs or people into permanent roles, Anthony is never happier than when helping people fulfil their career ambitions.
Anthony is Managing Director at Tile Hill, a public sector-focused executive recruitment company, and is hugely proud of the achievements of the business and those around him. From having been awarded Best Company to Work For, Best In House L&D at the 2024 REC Awards, the Best Candidate Experience category at the 2024 Tiara Awards, and most recently voted the number 1 interim service provider in the Institute of Interim Management Annual Survey, it is a reflection of the values led approach and passion that Tile Hill's team show as they approach their work every day. With an EVP of #Lovetheimpactyou make, we are all inspired to make a difference for those who are shaping the society we live in.
•
Tile Hill website link
Anthony Lewis on LinkedIn
Different Leadership website link
Tile's fundraiser for Alzheimer's Society
People and Resources Mentioned
David Weir on LinkedIn
Leo Hewett on LinkedIn
Force24
JobAdder
Adecco Group
Connect with Mark Whitby
Get your FREE 30-minute strategy call
Mark on LinkedIn
Mark on Twitter: @MarkWhitby
Mark on Facebook
Mark on Instagram: @RecruitmentCoach
Subscribe to The Resilient Recruiter
More episodes of the podcast The Resilient Recruiter
How Better Candidate Presentations Turned a Nine-Month Drought Around Fast, with Tonya Leadman
24/12/2025
Recruitment Agency Growth: How to Go from Contingent to 10 Retained Searches, with Matt Rooney
17/12/2025
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