As Nate Regier mentions, Google conflict and it will autofill with mediation and resolution. This puts conflict in a negative light and what would happen if we looked at it as the creation of something new? Nate, a clinical Psychologist, expert in social-emotional intelligence and leadership, and author joins Kevin to discuss how accountability, compassion and apologies play a role in conflict. Talking points: compassionate accountability, the compassion cycle, the role of a leader in team conflict, and how to apologize. 

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