In this episode of The Real Build, I dive into one of the most critical factors when hiring a contractor: trust. Trust is the foundation of every great client relationship. When clients trust you, they become lifelong advocates. But if that trust is broken, the experience can quickly turn into a nightmare.I break down how to earn and maintain a client’s trust by focusing on key principles, including:✔️ Setting Expectations Early – Clear communication from the start✔️ Providing Expert Guidance – Offering valuable suggestions in the planning stage✔️ Leveraging Referrals & Past Clients – Social proof matters✔️ Showcasing Your Work – Both in-progress and completed projects✔️ Being Transparent – What do you have to hide?✔️ Educating Your Clients – Knowledge builds confidence✔️ Frequent & Clear Communication – Keeping clients in the loop✔️ Showing the Numbers – Openness about pricing and budgeting✔️ Treating Clients Like Family – Building relationships beyond the project✔️ Taking Ownership – Addressing issues head-on✔️ Being Honest About Challenges – No sugarcoating✔️ Fighting for Your Clients – Negotiating better pricing and advocating for them✔️ Letting Clients Vent – Being their go-to problem solver✔️ Seeking Feedback & Improvement – “What can we do better? How can I fix this?”If you’re a contractor, builder, or homeowner looking to understand what truly makes a great contractor-client relationship, this episode is for you. Listen now and learn how to build trust that lasts a lifetime.Host Info:Email: [email protected] WITH ME ON SOCIAL MEDIA:▶︎ YOUTUBE | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/channel/UCxAdSxHN0dIXZPhA-6p1HYA ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠▶︎ INSTAGRAM | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/imbillreiman⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠▶︎FACEBOOK| ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/billy.reiman ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠▶︎ LINKEDIN | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/bill-reim...⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠▶︎ TWITTER | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ImBillReiman⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠▶︎ WEBSITE | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.rkreiman.com⁠⁠

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