86 Mastering Automation & Scalability Inside Smart Charge America's Expansion Journey with VP David Laderberg

16/07/2023 51 min Episodio 86

Listen "86 Mastering Automation & Scalability Inside Smart Charge America's Expansion Journey with VP David Laderberg"

Episode Synopsis

In this power-packed episode of "The Pursuit of Purpose," join us as we dive into the journey of Smart Charge America, a frontrunner in the electric car charging industry. Our guests are none other than Chris Kiefer and the company's VP, David Laderberg.

David shares his insights on how Smart Charge America, a Texas-born company, embarked on an ambitious nationwide expansion since 2016. He unravels the pivotal role of automation and scalability in their strategy, leveraging tools like Airtable, Zapier, and other software to streamline processes and reduce errors.

From discussing how they handled unique challenges of varying permitting laws to reconfiguring their territories for non-sequential zip codes, David illuminates the nitty-gritty of expansion. You'll learn about their innovative methods of automating customer intake, creating custom web portals, and adapting to customers of varying tech-savviness.

Peek behind the curtains of Smart Charge America's operations, where automation isn't just a buzzword, but a reality.

So, if you're looking for inspiration on how to handle expansion, automation, or just curious about the day-to-day challenges of running a business, tune in to this episode. With a blend of humor (Adam Sandler fans alert!) and concrete business insights, it promises to be an engaging listen!



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