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Listen "Episode 174 - Process vs. Conflict"
Episode Synopsis
It's a major issue in most dental offices. The "us vs. them" mentality of the admin team at the front desk and the clinical team in the back. The problem isn't your team. It's your processes. Today, Dr. Bruce B. Baird shares how he set up his office procedures so the front and the back worked in harmony to give patients an exceptional experience.
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