Rich speaks to Jim Townsend - former CPO of Walgreens Boots Alliance to get the inside view on Procurement Technology from a CPO.Jim talks about the digital landscape of procurement and the need for a more strategic approach for investment in procurement technology. The conversation includes the relevance of technology to relation to the maturity and requirements of an organisation, the value and timing of a technology investment, and  the need to focus on what's important, rather than getting distracted by new tech solutions. Jim also highlights the important of leadership in this space.00:43 The Role of Technology in Procurement01:56 The Importance of Timing in Tech Implementation04:38 The Challenges of Making a Business Case for Tech10:49 The Evolution of Procurement Tools17:26 Tools that Jim has seen which are useful for procurement21:58 The Skills Needed for Digital Procurement24:08 Learning from Tech Mistakes in Procurement26:08 Conclusion: The Future of Procurement and Technology

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