This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.In this episode, D.J. chats with Jensen Cummings about the importance of laying a strong foundation for sustainable business practices in the restaurant industry. He highlights the need for clarity and meaningful communication in hiring and management processes. Key points cover avoiding uninspired job posts, eliminating empty words, ensuring clear pay expectations, providing transparent benefits, setting clear interview expectations, and establishing effective onboarding and training procedures. The goal is to build a sustainable, equitable, and profitable business model that values employees and promotes retention and satisfaction.00:00 Introduction and Initial Thoughts00:21 Personal Background and Business Overview01:05 Foundational Insights and Tips01:51 Red Flags in Hiring Practices07:05 Industry Challenges and Solutions10:12 Investment in People and Culture13:17 Clarity in Hiring and Onboarding32:24 Conclusion and Call to ActionAbout Jensen CummingsJensen Cummings is a fifth-generation Chef & Certified Cicerone, based in Denver, CO.. His brands Best Served Creative and Best Served Podcast are working tirelessly in the pursuit of valuing and focusing on Why and Who before what and how for the Hospitality Industry. Their mission is to advance acknowledgment of our purpose and our people through storytelling, marketing and evolving the business model of restaurants and F&B hospitality.Send us a text📲 Connect with D.J.DJ's EmailFollow on LinkedInMore 7shiftsSpotify | Apple Podcasts | Google PodcastsSubscribe to Food Runner, our Monthly Restaurant Newsletter7shifts on YouTubeFollow us on TikTokRead the 7shifts BlogAbout Us7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.

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