When Dr. Rupa Gupta set out to open Lotus Oncology & Hematology, she wanted more than a clinic — she wanted a sanctuary. In this episode of the PQI Podcast, Dr. Gupta shares how she built a practice that blends evidence-based treatment with compassion, mindfulness, and community connection. She discusses designing a healing environment filled with light and art, integrating therapies like acupuncture, yoga, and art therapy, and building a culture where staff well-being and patient dignity go hand in hand. Tune in to hear:How thoughtful design and empathy transform the patient experienceIntegrative therapies that support quality of lifeWays to strengthen team connection and reduce burnoutWhy accessibility and trust are key to meaningful, patient-centered care

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