Some careers in public service can be extraordinarily broad and provide experience of enormous variety. In this episode, Eliot Wilson talks to Andrew Natsios, now an executive professor at the Bush School of Government and Public Service at Texas A&M University. He describes his time as chairman of the Massachusetts Turnpike Authority, drafted in to save the "Big Dig" in Boston, which was mired in problems, and how he turned the programme around in a matter of months. He also recounts his service as administrator of the US Agency for International Development, pioneering partnership between the public and private sectors and introducing prominent US branding on to American-provided assistance.

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