Natalie Kelly opens up about working 16-hour days during lockdown, going back to work 48 hours after giving birth, and why she hasn't had a single day off in seven years. She also shares why she left her corporate job to build her clinic from the ground up, and she tackles the non-medic vs medic debate head-on, explaining why she's done corrections on work from doctors, dentists, and nurses – and why training matters more than titles. From setting boundaries with clients who want "too much" filler, to managing a business while pregnant with baby number two, to the reality of being available 24/7 even on holiday – Natalie's story is honest, raw, and packed with lessons for anyone building a business in aesthetics.

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