Heather MacDonald, a transformational career and life coach, shares her journey from working in corporate strategy and communications to becoming a transformational coach. She emphasizes the importance of telling people they matter and discusses how personal experiences, both positive and negative, have shaped her approach to life and work. Heather highlights the significance of community support, overcoming self-doubt, and redefining one's relationship with work. The conversation covers her advice for those in their 'pit of despair', including seeking therapy, building a support system, and recognizing one's intrinsic value beyond professional titles.

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