Episode SummaryIn this episode of the OVERcast, Dr. Jhaimy Fernandez, the Associate Medical Director of Digital Health at Ultimate, the largest Federally Qualified Health Center in the US, discusses the importance of understanding the clinician's perspective when building digital health solutions. She shares her personal experiences navigating the adoption of telemedicine and digital tools in an underserved community during the COVID-19 pandemic.Dr. Fernandez emphasizes the need for startup founders to partner with clinicians, especially family medicine doctors, to understand their workflows, pain points, and the patient experience. She encourages founders to immerse themselves in the clinical setting and earn the trust of clinician champions, who can then help navigate the complex healthcare system and advocate for solutions that truly meet the needs of both providers and patients.The conversation highlights key opportunities in population health management, patient engagement, and bridging the gap between clinical care and telecommunications. Dr. Fernandez also shares insights on the challenges of integrating new technologies within large healthcare organizations and the importance of addressing digital equity to reach underserved communities.

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