Ever open your laptop and think "Where do I even start?" with 47 tabs open and your brain running on dial-up internet? This feeling means one thing: you've become the bottleneck in your own business. In this episode, I break down why everything feels urgent when you're the bottleneck, and give you the exact first step to start building a business operating system that actually works. You'll discover: Why urgency isn't a time management problem (it's structural) The real reason your to-do list gets longer, not shorter My simple framework to identify where you're the single point of failure A real client example: from £18/hour to £85/hour strategy If you're tired of bouncing between fires and ready to build systems that hold your business, this episode shows you exactly where to start. Next step: Book your CEO Operating Audit at https://hollybray.com/audit or DM me "AUDIT" on Instagram.

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