How did your 2021 shape up? It's a great time for reflecting on your business, celebrating, and making plans for success. Have you sat down and sorted out what went well, not so well, and what needs to improve?   We are wrapping up yet another year of business! It's so important to look back over the previous year, and I want to lead you through an exercise called the reflection framework. I'm going to walk you through this framework while sharing what we have done here at The Ops Authority. I want you to do the same for your own business, looking back over the last 12 months.   For full show notes, visit theopsauthority.com/podcast/128. 

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