Special Guest Natalie Roesler Passionate people leader with over 18 years’ experience in technical and managerial roles. Results-oriented and successful through building cross-functional teams in alignment with organizational strategy. Leadership style is based on high-performance team building by eliminating negatives, setting high expectations, assuming positive intent, and building mutual trust and respect with employees. Join Natalie and me as we discuss the challenges of confronting people in the workplace. Why people are afraid of confronting people about an issueThe issue starts within the “confronters” own headChanging your mindset before approaching someone – it’s just a conversationApproaching someone on having a conversation Do not make people wait to talkFigure out the conversation before you approach someoneDo not start a blame game – it should be how it made you feel Ask open-ended questionsHearing vs. Listening Do not hear someone just while you prepare a response – Active ListeningSomeone pausing before responding is a GOOD THING! It means they are listeningTry to avoid trigger words and accept the fact that the person you talk to may play a victim roleIf someone says, let’s take a break – take a break.  It is in everyone’s best interest then to take a breakIf either party says “that’s fine,” it needs to be talked about.  It’s not a solution; it is just a delay tacticConfrontations through text messages or phone calls are dangerous – always in person or zoomHow do defensive people change?  How can they fix the problem? They are a bully in returnYou have to be able to recognize and accept the behavior before you can address the change in your behaviorJust because your boss asks you for a meeting doesn’t mean it is a bad thing. Creating a high-performance work environment to empower positive conversationsSpecial Guest InformationNatalie Roesler High Performance Leader | Speaker | [email protected]://www.linkedin.com/in/natalieroesler/https://pineapplecourage.com/welcome-to-pineapple-courage/ GLINTER SOCIAL MEDIAL AND CONTACT [email protected]  (Email)https://www.michaelglinter.com/podcast-1   (Podcast)http://www.linkedin.com/in/michaelglinter   (Linked In)#MichaelAGlinter (Twitter)http://www.facebook.com/michael.glinter (Facebook)https://www.youtube.com/c/MichaelGlinter  (YouTube)www.michaelglinter.com   (Website)

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