What Startups Can Learn from a $1.7B Co. Chief Information Officer | Karthik Chakkarapani, Zuora

11/07/2025 1h 4min Temporada 1 Episodio 320
What Startups Can Learn from a $1.7B Co. Chief Information Officer | Karthik Chakkarapani, Zuora

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Episode Synopsis

AI is changing how companies build and scale. But most pitch decks haven’t caught up.Karthik Chakkarapani, CIO of Zuora, has heard plenty of startup pitches but only a few stand out. He shares why most pitches fall flat, how to fix them, and how to present both the founder and the company in a way that drives real interest.We unpack what should go into your 30-second elevator pitch, why “Time to Value” needs its own slide, and how to bring up AI without sounding like everyone else.SaaS is changing fast and it’s no longer just about features, but about speed, clarity, and proof of value. We explore how the next wave of SaaS companies can truly differentiate themselves.Building a startup is different in a post-UI world, where users don’t click through screens but simply prompt systems to act. We discuss what it takes to build in a world of API-driven AI agents, along with real lessons on what most founders get wrong about working with large companies.If you're building SaaS in 2025, this conversation is for you.0:00 – Trailer1:05 – How the CIO Role Has Changed3:21 – How Zuora Enables the Subscription Economy5:45 – Is SaaS Becoming Headless?7:55 – Are We Entering a Post-UI World?10:37 – What’s the New Competitive Advantage?12:31 – Will Entry-Level Jobs Be Replaced by Tools?14:05 – What Metrics Will Matter in an Agentic AI World?15:55 – How to Measure AI Adoption in Your Company18:38 – What’s the Hype-to-Reality Ratio for AI?20:19 – What Is the Biggest ROI AI Has Delivered?23:53 – How Startups Can Get Deployed in Enterprises27:10 – How Founders Should Use AI in Their Pitch28:45 – Bolt-On AI vs. Built-In AI32:26 – Most Common Myth About CIOs35:03 – Why You Need a Prompt Library36:04 – What to Avoid in Your Pitch Deck37:21 – How Atomic Work Came Onboard42:47 – The Underrated Soft Skills Founders Need47:55 – 3 Examples of Killer 30-Second Elevator Pitches51:59 – The “Time-to-Value” Slide Explained53:46 – What Founders Get Wrong About Enterprises54:58 – Top SaaS Misconceptions About Enterprise57:00 – Where Enterprises Adopt AI the Fastest59:45 – How the Next SaaS Companies Will Differentiate1:00:33 – Bay Area vs. Bangalore vs. Chennai1:03:33 – Rapid Fire Round-------------​​India’s talent has built the world’s tech—now it’s time to lead it.This mission goes beyond startups. It’s about shifting the center of gravity in global tech to include the brilliance rising from India.What is Neon Fund?We invest in seed and early-stage founders from India and the diaspora building world-class Enterprise AI companies. We bring capital, conviction, and a community that’s done it before.Subscribe for real founder stories, investor perspectives, economist breakdowns, and a behind-the-scenes look at how we’re doing it all at Neon.-------------Check us out on:Website: https://neon.fund/Instagram: https://www.instagram.com/theneonshoww/LinkedIn: https://www.linkedin.com/company/beneon/Twitter: https://x.com/TheNeonShowwConnect with Siddhartha on:LinkedIn: https://www.linkedin.com/in/siddharthaahluwalia/Twitter: https://x.com/siddharthaa7-------------This video is for informational purposes only. The views expressed are those of the individuals quoted and do not constitute professional advice.Send us a text

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